Skift Take: Airbnb has talked for years about becoming an AI concierge. Now Brian Chesky has put a 2027 date...
Agentic AI Is Raising Travel’s Tech Bill
Skift Take: Amadeus and Spotnana agree the plumbing for AI-powered travel costs more now. The industry still hasn’t settled who...
Prince Harry Calls on Travel Industry to Put Destinations First
Skift Take: The Duke of Sussex and founder of Travalyst wants the travel industry to prioritize the health and value...
Booking Holdings: Building a Long-Term Competitive Advantage
Skift Take: Incumbent brands have to ask themselves: if the technology gets democratized, what do we have that no one...
Understanding AI’s Broad Impact
Skift Take: Travel brands have to evaluate if they're structured to let an agent handle the full relationship, and whether...