Read the Complete Story On Skift
How Hotel CEOs Are Really Using AI, From Voice Agents to a Digital Hyatt CEO
Skift Take: Hilton, Hyatt, Accor, Wyndham, and Banyan Group all agree AI should make staff better at their jobs. But...
Airbnb CEO on Hotels, Cars, and Flights: ‘I Had to Get Over My Ideology’
Skift Take: Airbnb CEO Brian Chesky didn't address at length his changing views about Airbnb experiences, but there, too, he's...
Instinct’s App Is Fueled by Travel — Founder Says It’s Half of Volume
Skift Take: Instinct got travel's attention by handling bookings via text message. Now the real question is whether it can...
Cleartrip Enters India’s Fragmented Holiday Package Market
Skift Take: Cleartrip is going after the messy middle of Indian travel - the holiday package, a high-value market that...
Brian Chesky’s Contrarian Approach to Airbnb Experiences: ‘We’ve Now Started to Crack Locals’
Skift Take: Major experiences players market to travelers, not locals. Can Airbnb be the exception to the rule?Read the Complete...
Staying Agile in an Unpredictable Market
Skift Take: The question for every travel company shifting resources toward premium: is the demand truly structural?Read the Complete Story...
Expedia Cuts 58 Roles in Latest Layoff Round
Skift Take: Expedia filed a WARN notice in Washington eliminating 58 jobs, including executive positions and data science roles. The...
Driving Innovation and Partnerships Forward
Skift Take: Guest behaviors around how they use their time on cruises are materially changing, a shift hospitality companies should...
The Flavors That Connect Us
Skift Take: Travelers remember and return for experiences that can only be produced in a single time and place.Read the...